Press Releases

Maximising direct bookings with Convious and ExperienceBank

Written by Elena Bălăiță | Dec 19, 2025 1:01:38 PM

The dilemma for every growing venue is clear: How do you balance the massive global exposure of OTAs with a direct strategy for online bookings that actually converts?

The answer isn't about choosing sides. It’s about leveraging a unified ecosystem.

By combining Convious with Experience Bank, you unlock a powerhouse Channel Manager that connects you to 30+ top-tier OTAs across multiple channels, without losing your grip on guest data. This partnership goes far beyond a standard online reservation management system, creating unforgettable visitor experiences and successfully keeping maximum market reach.

Regaining control and building the foundation with Convious

Success in ticket sales and visitor engagement starts with a solid foundation. Convious provides an AI-powered all-in-one solution that rebuilds a venue's digital base, allowing them to regain full control of the customer journey.

Instead of restricted data flow and lost brand authority, Convious ensures every booking is enriched with actionable data insights to enable smarter marketing decisions, efficient operations, and more meaningful guest relationships.

  • Data-Driven Decisions: With Convious, venues know who their visitors are, when they visit, and what they love
  • Operational Control: Implementation of real-time pricing, targeted visitor engagement technology, and a comprehensive online management system secures both operational efficiency and visible growth in direct bookings.

 

ExperienceBank: Powering the Engagement Layer

By embedding ExperienceBank as a Channel Manager directly into the platform, Convious ensures every interaction, from the first website visit to post-visit communication, is personalised and data-driven. 

Stephanos Gaitanos, Head of Platform and Partner Integrations at Experience Bank, adds:

 "By integrating Experience Bank with Convious, we provide the missing link: a seamless connection that turns online bookings into lasting relationships by tying together global reach, data, and the guest experience."

As a certified Channel manager, ExperienceBank facilitates API Integration to marketplaces and OTAs. 

  • Visibility & Control: OTAs remain vital for market reach, but thanks to the Channel manager, venues capture the full value of those visits and build direct connections for future sales.
  • Loyalty & Growth: ExperienceBank uses visitor engagement technology to keep guests engaged beyond the initial booking, turning first-time visitors into long-time loyals.

 

Balancing OTA Reach and Direct Control

Once the digital foundation and engagement layer are in place, OTAs become a strategic amplifier rather than a dependency. Platforms like GetYourGuide, Viator, or Tiqets remain vital for market reach, but now they complement your growth strategy.

As Hans Keijmel, Head of Customer Success,  from Convious puts it: “You don’t have to choose between control and visibility, with Convious as your base and ExperienceBank as your engagement engine, you can have both reach and relationship.”

 

A Seamless, Future-Proof Partnership

From initial discussions to rapid launch, Convious partners with venues to ensure a collaborative integration that aligns with their goals and brand identity. The focus is on quick deployment, making the platform live within days, giving partners a strong foundation for the future.

The result is a sustainable, data-driven balance that benefits both the venue and its guests, proving that collaboration leads to better visitor experiences and more resilient business models.

Ready to build your base?

Discover how Convious and ExperienceBank help attractions boost direct bookings with a global OTA visibility. By prioritizing meaningful engagement, we help you create a sustainable sales strategy that goes far beyond simple ticket sales.

 👉 Get in touch here

 

 

Convious is the AI-powered platform that eliminates manual work and cuts operational costs for 100+ attractions worldwide, across theme parks, zoos and entertainment venues. Our all-in-one solution handles dynamic pricing, capacity management, marketing and enables visitors to buy their tickets and add-ons via self-service kiosks, POS and online. Our expert support team manages everything so you can focus on making visitors happy.

 

Experience Bank is the high-performance Channel Manager designed to streamline the connection between tour and experience providers, booking platforms, and leading OTAs worldwide. Our robust API solution handles real-time inventory synchronisation, pricing automation, and capacity management, enabling you to seamlessly sell your tickets across 30+ leading OTAs like GetYourGuide, Viator, and Expedia. Our dedicated connectivity team ensures stable integrations and 24/7 monitoring so you can focus on delivering unforgettable visitor experiences.