Convious diversifies its market reach in Germany
Convious is working with each destination to futureproof its business operations through the implementation of its all-in-one e-commerce platform. The AI-based platform gives them the tools to personalise the guest experience throughout the entire journey, from initial online interactions through to the physical visit and maintaining communications afterwards, encouraging repeat visitation.
Werner Dullmaier, managing director for the DACH region at Convious explains:
"We are growing extremely quickly across all European territories and Germany is an important market for us. These three new partners, who join 40 existing leisure businesses already using Convious in Germany, show the diversity and flexibility of the Convious technological offer.
“Our scalable platform has been designed to meet the needs of both large and small amusement and theme parks as well as zoos and event providers.”
All three leisure companies have signed multi-year contracts to effectively map their entire digital customer journey in the future and make it part of their guests' overall experience.
Freizeitpark Plohn theme park has over 80 attractions set amongst eight themed worlds, including six roller coasters.
Katja Martin, head of marketing and sales at Freizeitpark Plohn comments:
"For us, Convious is the optimal solution. As a medium-sized family business, we can do a lot ourselves with the platform before, during and after the season and have a partner at our side who not only understands our requirements, but can also support us with advice as we continue to grow.”
Tripsdrill wildlife and theme park will be going live with Convious in 2023. Founded in 1929, Tripsdrill was Germany's first adventure park and has experiences that span the generations.
Benjamin Fischer, member of the Tripsdrill management says:
"Tripsdrill is unique. With over 100 original attractions in the adventure park, pure nature in the associated wildlife paradise and exceptional overnight accommodation in the nature resort, our family-run business offers visitors an incomparable variety.
"Finding a software that meets our individual requirements for this diverse offer was not easy. We are delighted to have Convious at our side as a partner who will continue to develop and grow with us."
Seventh-generation family business Rössler-Linie has four ships that undertake castle tours, trips to the Loreley as well as boat trips to the Rhine in Flames. The vessels can also be for private parties and celebrations.
Bianka Rössler, managing director of Rössler-Linie comments:
"Event shipping is a comparatively small industry. With Convious, we have found a software that has everything we need, including an online shop and booking software. It is so adaptable that we can also map unique processes without any problems.”
Tim Olsteiner and Alexander Schulte, both DACH region business development managers at Convious, were responsible for the new partners and were convinced from the very first moment that they had the right solution for these leisure companies:
"We are already looking forward to further developing digital ticketing and e-commerce together with the new partners in order to offer our partners' guests an even better visitor experience."
Convious is an AI-based all-in-one e-commerce platform for the experiential industry, based in Amsterdam. The tool enables leisure businesses to communicate and engage with their visitors in a targeted and effective way, optimise the visitor experience, increase conversion rates and manage the entire operation internally from one central platform. The company's AI-based system drives new customer acquisition with personalised offers, sells tickets at dynamic prices in real time, provides a frictionless shopping experience and delivers meaningful analytics on the visitor experience. More than 125 businesses in 16 countries use Convious to attract visitors more effectively through their own websites.